Sarah Okafor
Director of Investigations • Lagos
“Their analyst pod model keeps our cases moving 24/7. We no longer lose momentum when a dispute crosses borders or time zones.”
About Us
Operating at the intersection of digital assets, recovery, and trust
We are a global collective of investigators, compliance specialists, and technologists united by a single goal: make cryptocurrency recoverable, auditable, and safe for every operator.
Strategic alliance • Coinbase Prime
Liquidity partner • Binance Institutional
OTC recovery desk • Kraken Global
Session security • WalletConnect Enterprise
Mission
Turn chargeback ambiguity into repeatable, auditable playbooks that withstand institutional scrutiny everywhere they’re deployed.
Vision
A crypto economy where loss recovery, regulatory reporting, and user advocacy coexist without friction or delay.
Values
Transparency, accountability, and relentless iteration keep our teams ahead of evolving fraud patterns.
Global stance
Localized recovery desks across four continents, supported by multilingual investigators and legal partners.
How we operate
Each recovery program blends human intelligence with orchestrated automation. Responsibilities are distributed across pods so every case is owned end-to-end without losing context.
Investigator pods
Blockchain analysts, evidence curators, and claimant advocates orchestrated within a single command center.
Automation spine
API-driven orchestration across exchanges, custodians, and AML screening for frictionless status updates.
Control frameworks
Policy libraries, double-sign workflows, and immutable audit trails satisfy both internal and external regulators.
Risk intelligence mesh
Continuous scoring pipeline blends blockchain heuristics, behavioural analytics, and sanction screening to surface high-risk actors.
Coverage snapshot
-
50+ exchange integrations with reconciliation-ready exports.
-
Real-time FX snapshots tethered to ledger timestamps.
-
Multi-sig wallet oversight with anomaly detection triggers.
Regional presence
Recovery hubs in New York, Paris, Dubai, and Singapore deliver around-the-clock escalation coverage and local language outreach.
Kira Tanaka
Chief Compliance Officer • Tokyo
“The audit-ready exports and structured evidence packs have transformed our regulator conversations. We finally feel ahead of the curve.”
Miguel Herrera
Recovery Operations • Madrid
“Their automation spine ties together our internal systems with banks, custodians, and claimants. No more swivel-chair compliance.”
Join the recovery collective
Whether you are scaling a global exchange or safeguarding a boutique desk, our teams build bespoke chargeback programs that deliver clarity and confidence.