Sven Hartmann
VP Operations • Berlin
“We replaced five siloed tools with a single dashboard. The automation keeps our analysts focused on judgment calls, not data wrangling.”
Features
Command center for crypto chargebacks, built for real operators
Bring investigations, communications, and regulatory reporting under one secure, automated roof. Every feature is tuned for speed without sacrificing compliance.
Instant API sync • Bitfinex Enterprise
Bulk reconciliation • MEXC Global
On-chain telemetry • HTX Intelligence
Custody integration • Trezor Suite
Unified case files
Evidence, counterpart communication, fiat conversions, and regulatory notes stay synchronized in one immutable ledger.
Automated data ingestion
Pulls wallet balances, on-chain events, exchange tickets, and bank statements without manual exports.
Assurance playbooks
Prebuilt rebuttal templates and policy guards keep every response consistent and regulator-ready.
Granular permissions
Role-aware access tiers for investigators, managers, executives, and counsel without sacrificing collaboration.
Chargeback playbooks
Each workflow is engineered to meet institutional expectations while giving operators room to act decisively.
Evidence orchestration
Smart checklists adapt to incident type, prompting for statements, hashes, KYC, contract terms, and communication logs.
Regulator export
Generate region-specific evidence packages with source-of-funds summaries and FX snapshots aligned to ledger times.
Counterparty liaison
Template-driven outreach to exchanges, OTC desks, and banks with SLA tracking and automatic reminders.
Reporting
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Live dashboard for inflows/outflows, pending escalations, and success metrics.
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Automated FX reconciliation for GBP, EUR, USD, and CNY corridors.
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Custom dashboards for executives, investigators, and compliance analysts.
Integrations
A single Vite-powered asset pipeline ensures icons, rate feeds, and workflow scripts remain optimized and cacheable across every public and authenticated view.
Priya Malhotra
Head of Compliance • Mumbai
“The export templates map perfectly to what our regulators expect. We’ve cut document prep time by 70%.”
Niels De Vries
Recovery Lead • Amsterdam
“Real-time exchange hooks and wallet monitoring mean our team spots red flags before counterparties even respond.”
Deploy the full feature stack
Onboard in days, not weeks. Your investigators gain visibility, your finance team gains assurance, and your customers gain confidence.